PRIVACY POLICY:

It is essential that you read this Privacy Policy prior to purchasing any Service(s) from Dost Host.

Your privacy is very important to us. This policy explains the information we collect from you, what we do with that information, and our information security practices when you use our web hosting services.

Information Collected

1. Personal Information: We collect personal information when you register for our services, including your name, email address, phone number, billing address, and payment information. We also collect technical information such as IP addresses, domain names, and server logs.
   1. Account Registration Data
   2. Billing & Payment Information
   3. Technical & Usage Data
2. Automatically Collected Information: We automatically collect certain information about your device and usage patterns, including browser type, operating system, referring URLs, and pages visited on our website for service improvement and security purposes.

Information Use

1. Service Delivery: We use your personal information to provide, maintain, and improve our web hosting services, process payments, communicate about your account, and provide customer support. This includes server management, domain registration, and technical assistance.
2. Communication: We use your contact information to send service-related notifications, billing statements, security alerts, and promotional communications (which you can opt-out of). We may also contact you for customer feedback and service improvements.
3. Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights, property, or safety and that of our users and the public.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. These cookies help us remember your preferences, maintain your login sessions, and improve our website functionality.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website. We use both session cookies (deleted when you close your browser) and persistent cookies (stored on your device for a specified period).

Log Files

Our servers automatically collect and store information in log files, including IP addresses, browser types, internet service providers, referring/exit pages, operating systems, date/time stamps, and clickstream data. This information is used for system administration, security monitoring, and service optimization.

Log files help us identify and resolve technical issues, prevent unauthorized access, and analyze usage patterns to improve our hosting services. This data is typically retained for security and operational purposes as outlined in our data retention policy.

Compliance with Applicable Law

Dost Host complies with applicable data protection laws, including but not limited to the Information Technology Act, 2000, and other relevant Indian privacy regulations. We implement appropriate technical and organizational measures to protect your personal data.

We may disclose your information when required by law, court orders, or government regulations. We will make reasonable efforts to notify you of such requests unless prohibited by law or when we believe disclosure is necessary to prevent harm.

In case of international data transfers, we ensure adequate protection measures are in place to safeguard your personal information in accordance with applicable privacy laws and regulations.

Surveys

We may occasionally conduct customer satisfaction surveys to improve our services. Participation in these surveys is voluntary, and any information collected will be used solely for service improvement purposes and customer experience enhancement.

Survey responses are typically anonymized and aggregated. If personal information is collected through surveys, it will be handled in accordance with this privacy policy and used only for the stated survey purposes.

Third Party Disclosure

1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, including payment processors, data centers, and customer support tools, provided they agree to keep this information confidential.

2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will provide notice before your personal information becomes subject to a different privacy policy.

3. Legal Requirements: We may disclose your information when we believe in good faith that disclosure is necessary to comply with law enforcement requests, court orders, or to protect our rights, property, or safety, or that of others.

Storage and Access of Data on Our Servers

Your data is stored on secure servers located in India and may be backed up to secure offsite locations. We implement industry-standard security measures including encryption, firewalls, and access controls to protect your information from unauthorized access, alteration, disclosure, or destruction.

Access to your personal data is limited to authorized personnel who need it to perform their job functions. All employees and contractors with access to personal data are bound by confidentiality agreements and receive regular security training.

Sharing of Your Personal Information

1. Consent-Based Sharing: We will not sell, trade, or rent your personal information to third parties without your explicit consent, except as outlined in this privacy policy or as required by law.

2. Aggregate Information: We may share anonymized, aggregated statistical information about our users with partners, advertisers, or other third parties. This information cannot be used to identify individual users.

3. Public Information: Any information you choose to make public through our services (such as public website content) may be accessed, indexed, and used by third parties, including search engines.

Notifications of Changes

1. Policy Updates: We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will post the updated policy on our website and indicate the revision date at the top of the policy.

2. Material Changes: For significant changes that materially affect your privacy rights, we will provide additional notice through email or prominent website notifications at least 30 days before the changes take effect.

3. Continued Use: Your continued use of our services after any privacy policy changes constitutes your acceptance of the updated policy. If you do not agree with the changes, you may discontinue using our services.

Your Rights

1. Access & Correction: You have the right to access, update, or correct your personal information. You can do this through your account dashboard or by contacting us.
2. Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
3. Deletion: You can request deletion of your personal information, subject to certain legal and operational requirements.
4. Opt-out: You can unsubscribe from promotional communications at any time using the unsubscribe link in emails or by contacting us.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your service and a reasonable period thereafter for billing and legal purposes.

Security Measures

We employ multiple layers of security including SSL encryption, secure data centers, regular security audits, and staff training. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Contacting Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us using the information below. We are committed to resolving any privacy-related issues promptly and transparently.

Dost Host
Website: dost.host
Email: info@dost.host
Phone: +91-9650865885

Last Updated: June 12, 2025