Cancellation & Refund Policy

Our Cancellation and refund policy shall be only considered if you have opted for a refund before 15 days from the date you have purchased. Further, you shall be only eligible for the cancellation and refund if your cancellation request falls under the below-mentioned guidelines else our company has the complete rights reserved to reject your cancellation and refund request.

Refund Policy

1. We offer a 30-day money-back guarantee for hosting services. If customers are dissatisfied within the first 30 days of service, they can request a full refund. We Clarify that domain registration fees are typically non-refundable. Once a customer registers a domain, they may not be eligible for a refund.
2. Dost.Host clearly states that certain add-ons or services, such as SSL certificates, domain privacy protection, or premium support, may be non-refundable even if the hosting plan is cancelled. Dost.Host may update its refund policy as needed and customers should regularly review the policy for changes.
3. Dost.Host reserves the right to review and exercise discretion in refund requests, especially in cases not covered explicitly by the refund policy. The refund policy complies with applicable laws and regulations in the provider's jurisdiction.

Cancellation Policy

1. The customers can initiate a cancellation request, including the preferred communication method (e.g., email, online portal, phone). Customers may need to provide 30 days' notice before canceling a hosting plan.
2. Customers are not eligible for prorated refunds for unused portions of prepaid hosting plans if they decide to cancel before the plan's term expires. Fees such as domain registration fees, setup fees, or add-on services.
3. Customers need to back up their data before cancellation and any associated fees for data retrieval if needed. The service will be terminated following a cancellation request, and we do not provide any post-cancellation grace periods.
4. Any outstanding payments or balances that must be settled before cancellation is finalized. Customers will receive confirmation of their cancellation request and any subsequent steps they should take within a week.
5. Dost.Host may update its cancellation policy as needed and customers should regularly review the policy for changes. The cancellation policy complies with applicable laws and regulations in the provider's jurisdiction.
6. Refer Contact Page for contact information and customer support channels for customers to reach out regarding cancellation inquiries.

Non-Refundable Products and Services

Dost.Host keeps it transparent about what is and isn't refundable during the purchasing process. Customers should review the terms and conditions carefully before making a purchase to avoid misunderstandings and ensure they understand the refund policies for specific products and services. Please keep yourself updated with the Refund and cancellation policy before purchasing the hosting.