TERMS OF SERVICE:

These Terms of Service (referred to as "TOS," "Terms," or "Agreement") govern your usage of our website and all the services, features, and content offered by Dost Host. Dost Host operates under the trade name “Dost.Host”. When you acquire one or more Services from Dost.Host, you affirm that you have reviewed, comprehended, and consented to abide by this TOS. The most recent version of our TOS is always accessible on the Dost.Host website. It is essential to thoroughly review this TOS before making any Service(s) purchases from dost.host.

Additional Policies and Agreements

1. In addition to our main Terms of Service (TOS), Dost.Host may have various supplementary policies and agreements that govern specific aspects of our services. These additional documents provide further details and guidelines related to your use of our hosting and domain services. It is important to review and understand these supplementary policies and agreements as they collectively form the comprehensive framework for your engagement with Dost.Host.
2. Please refer to ourRefund and Cancellation Policies and our Payment Options for further details.

Account Eligibility

1. Age Requirement: To use Dost.Host hosting services, you must be at least 18 years old or the legal age of majority in your jurisdiction.
2. Legal Capacity: By using our services, you affirm that you have the legal capacity to enter into a binding contract with Dost.Host in your jurisdiction.
3. Accuracy of Information: You are responsible for providing accurate and up-to-date information during the registration process. Any inaccurate or outdated information may result in the suspension or termination of your account.
4. Prohibited Users: Dost.Host reserves the right to refuse service to anyone for any reason, including but not limited to individuals or entities engaging in illegal activities, violating our Terms of Service, or posing a security risk to our network.
5. Business Entities: If you are registering on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms of Service.
6. Account Responsibility: You are responsible for maintaining the security and confidentiality of your account credentials. Any actions taken through your account are your responsibility.
7. Account Transfer: Transferring or selling your Dost.Host an account to another party without our prior written consent is prohibited.

Transfers

1. Account Transfers: Dost.Host allows account transfers under specific conditions and with prior written consent from our team.
2. Domain Transfers: Domain transfers follow the regulations and policies set by the respective domain registries.Dost.Host supports domain transfers.
3. Certain domain extensions (TLDs) may have specific eligibility criteria or restrictions for transfers. It is your responsibility to ensure compliance with these requirements.
4. Data Transfers: If you wish to migrate your website and data from another hosting provider to Dost.Host, we offer migration assistance services. Our team can guide you through the process and help ensure a smooth transition.

Content

The content mentioned in the Dost.Host Hosting Services Terms of Service page outlines the rules, guidelines, and agreements that govern the relationship between the hosting service provider (Dost.Host) and its customers. These terms serve as a legally binding contract and provide transparency regarding the rights and responsibilities of both parties. Here is an overview of the key content typically found in such a page:

1. Account Registration and Eligibility
2. Service Usage
3. Payments and Billing
4. Cancellation and Refunds
5. Content and Data
6. Support and Maintenance
7. Termination
8. Changes to Terms
9. Governing Law and Dispute Resolution
10. Contact Information

Compliance with Applicable Law.

In the Dost.Host Hosting Services Terms of Service, We emphasize the importance of compliance with all applicable laws and regulations. Users of our hosting services are expected to adhere to local, national, and international laws, including copyright, data protection, and any other relevant legislation. Failure to comply may result in account suspension or termination. We are committed to upholding legal standards and fostering a safe online environment.

Third Party Products and Services

1. Third Party Providers

   Our hosting services may integrate third-party products or services provided by external parties. These third-party providers may have separate terms and privacy policies. Customers should review and comply with these terms when using integrated third-party products or services, as they are subject to their respective providers' policies and terms.

2. Reseller or Licensor

   Dost.Host may act as a reseller or licensor for certain services. In such cases, we facilitate access to third-party services, and customers should adhere to the terms and conditions set by the original service provider, as they may differ from our own terms.

3. Third Party Websites

   Third-party websites or links on Dost.Host are provided for user convenience. We do not endorse or control these external sites and are not responsible for their content or practices. Users should exercise caution and review the third-party website's terms and privacy policies.

Account Security

1. Ensuring the security of your Dost.Host account is paramount. You are solely responsible for maintaining the confidentiality of your account login credentials. Please exercise caution and never share your password or sensitive information via email or phone.

2. Dost.Host's support team will never request your password through these channels. If you suspect unauthorized access or any suspicious activity, promptly inform us.

3. Failing to uphold adequate security measures may lead to breaches, unauthorized access, or misuse of your account, jeopardizing your data and services.

4. We encourage regular password updates and adherence to best practices for online security to safeguard your account and our platform's integrity.

HIPAA Disclaimer

1. Dost.Host services are not intended for the storage or transmission of protected health information (PHI) subject to the Health Insurance Portability and Accountability Act (HIPAA). Users must not use our services for such purposes, as they are not designed to meet HIPAA compliance standards.

2. Dost.Host disclaims any liability for unauthorized PHI storage or transmission and advises users to seek HIPAA-compliant hosting solutions for healthcare-related data.

Compatibility with the Services

1. Dost.Host strives to provide reliable and efficient hosting services. However, users are responsible for ensuring their software, applications, and website content are compatible with our platform.

2. We do not guarantee compatibility with all software or scripts. Users should regularly update their software to ensure optimal performance and security. Dost.Host will provide support within our scope, but specific software-related issues may require expertise beyond our service offerings.

3. It's the user's responsibility to maintain compatibility with our services for a seamless hosting experience.

Billing and Payment Information

1. Prepayment

   Customers must prepay for hosting services based on their chosen plan. Prepayment terms and billing cycles are specified in the Pricing and Billing Policy.

2. Autorenewal

   Hosting services are subject to auto-renewal unless canceled before the billing cycle ends. Customers are billed automatically to ensure continuous service availability.

3. Taxes

   Customers are responsible for all applicable taxes associated with hosting services, based on their location and prevailing tax laws. Taxes will be added to the invoice as required by law.

4. Late Payment

   If payment is not received by the due date, services may be temporarily suspended. Reactivation may require payment of late fees or outstanding balances, as specified in our policies.

5. Domain Payments.

   Domain registration and renewal fees are separate from hosting services. Customers are responsible for timely domain payments, which may have different billing and renewal terms.

6. Fraud

   Dost.Host takes fraud seriously. Any suspected fraudulent activity related to payments or account information will be thoroughly investigated, and appropriate actions, including account termination, may be taken.

7. Invoice Disputes.

   Customers must promptly inform Dost.Host of any billing discrepancies or disputes within a specified time frame. Failure to report disputes may affect the resolution process.

Money-Back Guarantee and Refund Policy.

At Dost.Host, we offer a 30-day money-back guarantee for our hosting services. If you're not satisfied within this period, you can request a full refund. However, some services, such as add-ons or domain registrations, may not be eligible for refunds. Our goal is to ensure customer satisfaction, and we strive to process refund requests promptly. Please refer to our Refund Policy for detailed information on the refund process and eligibility criteria.

Resource Usage

1. Customers using Dost.Host hosting services must adhere to resource usage policies. Shared hosting plans allocate resources to ensure fair access for all users. Excessive resource usage that impacts server performance may result in warnings or suspension.
2. To maintain optimal performance and stability, we encourage efficient coding practices, caching, and content optimization. If resource usage concerns arise, our support team will work with customers to find suitable solutions, including plan upgrades, to meet their needs while maintaining a positive hosting environment for all users.

Uptime Guarantee.

1. Dost.Host is committed to providing reliable hosting services. We offer an uptime guarantee, ensuring that our servers will be available for your website at least 99.9% of the time. In the event of unscheduled downtime, we strive to rectify the issue promptly.
2. Scheduled maintenance, which occurs infrequently, is typically excluded from this guarantee. If uptime falls below the stated threshold, customers may be eligible for service credits or refunds, as detailed in our Service Level Agreement (SLA).

Store

Dost.Host offers storage space as part of our hosting services to accommodate your website files, databases, and associated content. Storage limitations are defined by your selected hosting plan. It is essential to manage your storage resources responsibly, ensuring that your usage remains within plan limits to maintain optimal website performance. Excessive storage usage may impact server performance and may result in warnings or the need to upgrade your hosting plan to accommodate your storage needs effectively.

WordPress Plugins.

1. Customers utilizing Dost.Host hosting services with WordPress are encouraged to use plugins judiciously. While plugins can enhance website functionality, an excessive number of poorly coded plugins may lead to performance issues or security vulnerabilities.
2. We advise regularly updating plugins and choosing reputable ones from trusted sources. Dost.Host is not responsible for plugin-related issues but will provide support and recommendations to help maintain a secure and efficient WordPress environment. Users should exercise caution and responsibility when installing and managing plugins.

Limitation of Liability

1. To the fullest extent allowed by applicable law and without affecting your rights as a Consumer, you agree that under no circumstances, including negligence, will you hold Dost Host, its officers, directors, employees, licensors, agents, subcontractors, or third-party service providers responsible for any direct or indirect damages of any kind. This includes damages like loss of profits, cost savings, revenue, business, data, or use, resulting from events beyond our control, such as force majeure, third-party actions, hardware or software failures, and your use of the Service(s).
2. These limitations apply whether based on warranty, contract, tort, or any other legal theory, even if we were advised of the potential for such damages. Our total liability to you for breaches or claims of liability under these TOS or any other agreement will not exceed the fees paid for the respective Service(s) in the twelve months preceding the claim. Some jurisdictions may not allow the exclusion or limitation of incidental or consequential damages, but our liability will be limited as permitted by law.
3. In jurisdictions where such limitations are not allowed, our liability will be limited to the extent permitted by law, and your Consumer rights will remain unaffected.

Indemnification

Customers agree to indemnify and hold Dost.Host, its officers, directors, employees, and affiliates harmless from any claims, damages, losses, or liabilities arising from their use of our hosting services. This includes but is not limited to, legal fees and costs incurred due to violations of our Terms of Service, infringement of third-party rights, or any unlawful activity related to their website or account. We expect users to act responsibly and within the bounds of the law when using our services.

Arbitration

1. In the event of disputes between Dost.Host and its customers, both parties agree to resolve matters through binding arbitration. This alternative dispute resolution method replaces litigation and court proceedings. Arbitration decisions are final and legally binding.
2. Customers waive their right to participate in class actions or jury trials. The arbitration process offers a cost-effective and efficient means of conflict resolution, benefiting both parties. However, some exceptions may apply, and arbitration details are outlined in our Arbitration Policy, ensuring a fair and structured resolution process.

Independent Contractor

1. Dost.Host and its customers acknowledge that their relationship is that of independent contractors. Neither party holds authority to act on behalf of the other, and no partnership, agency, or employment relationship exists.
2. Customers are responsible for their website content and operations, and Dost.Host is responsible for providing hosting services. This distinction clarifies that each party maintains autonomy and liability for their respective obligations and activities.

Disclaimer

Dost.host's hosting services are provided "as is" without warranties, expressed or implied. We do not guarantee uninterrupted, error-free, or secure service. While we take security measures, customers are responsible for their website security. Dost.host is not liable for data loss, damages, or third-party actions. We disclaim all warranties, including fitness for a particular purpose. Customers use our services at their own risk, and we recommend backups and regular security checks. Our liability is limited as per our Terms of Service and applicable laws.